Triangle Trip

As the year comes to an end, many Starwood Preferred Guest (“SPG”) faithfuls are probably looking for ways to retain their status for next year — including me. Since SPG offers two redemption options for its rooms, you’re probably wondering:

Does using SPG Starpoints (to redeem a free room) or the Cash & Points (a combination of SPG Starpoints and cash to book a room) redemption option to reserve a room before the end of the year count toward one’s “number of stays” or “number of nights”?

The answer to both questions is:  No.

SPG treats Starpoint AND Cash & Points redemptions as “Reward” reservations. Hence both redemption options will not help you with your required “stays” or “nights” required to retain your SPG elite status. However, you can still earn Starpoints on other eligible incidental charges during a Cash & Points stay. Below is a quote from SPG’s Terms and Conditions for Cash & Points redemption:

Guest will not receive Starpoints or airline miles for their reservation; therefore, a Cash & Points stay does not qualify as an eligible stay toward earning elite level or toward any promotions requiring nights or stays.

You can also click on this picture to be linked to SPG’s FAQ site regarding this matter.

Following up on my last article, SPG is finally showing free weekend nights awards online at spg.com (you have three more days to earn another free night which can be redeemed before the end of September 30, 2009).

To check your SPG free weekend nights status, login to SPG’s website, select account information, than under Starpoints@ Awards, click “My Earned Award” link.

The My Earned Award page should show you the number of free weekend night awards.  Reminder, they expire end of September and are running out of rooms fast.  Use them or lose them.

Quick update: I just booked a category 5 hotel for labor day weekend.  The process took a little bit since everyone is saving their awards for the last minute august/september travel.  The spg operator has to search date by date for the hotel of choice.  I had the operator search through each weekend in september for numerous hotels until we luckily found one.  Book quick for the higher category hotels.

Following up on previous post regarding how to check status, SPG has responded with email notifications.

Previously, the only way to find out the number of free weekends awarded was to call SPG’s award winning customer service.  The e-mail I finally received was a pleasant surprise.  Another reason to bank at Starwood (more reasons why hotel points are more valuable than airline miles), they respond to demand and answer!