If you have not merged your United MileagePlus account with your Continental OnePass account, you should do it soon. It’s important that the first and last name and your addresses on your of your MilagePlus and OnePass accounts are identical - mine weren’t, so I called Continental OnePass to change my name to match my United Mileage Plus account.
The Continental OnePass agent suggested I should change my United information instead. Her rationale is that the combined airline will be using Continental’s OnePass system after the two frequent flyer programs have merged. The OnePass agent also told me our United number will be going away as the new system will be using the Continental OnePass number.
I also asked how lifetime miles will work in the new program - the agent didn’t have an answer for me because of how United and Continental currently counts lifetime miles. United only gives its members credit for lifetime Elite Qualifying Miles (EQM) when it is a United coshare, while Continental counts all partner miles toward your lifetime miles.
In hindsight, I should have banked all my Star Alliance miles with Continental instead of United.If you’ve not merged your accounts, I suggest you do it now (here’s the link)!