After a short trip to Vancouver and using my Sprint mobile broadband card for the very first time in Canada, I saw a $80 data roaming charge on my Sprint mobile broadband bill. I searched the Sprint website but was not able to locate international data roaming rates. All I could find was international voice roaming rates. I then contacted Sprint’s customer service to find out the details behind the $80 data roaming charges but could not get a direct answer from the representative. However the Sprint customer service representative was kind enough to give me an $80 refund due to the lack of information.
With the $80 refund, I was still not happy with the lack of information and requested to speak to a supervisor to get more information. I was transferred to several customer service representatives and finally found the location of international data roaming rates. I would like to share this information with my readers with Sprint or any other mobile carrier. Here’s the link to the Sprint site. Always check the roaming rates before you head abroad.